Service And Sales Advisor

Technique Recruitment Solutions are working with a storage solutions business in Norwich looking to appoint a Part Time Service and Sales Advisor on a permanent basis.
Part time hours are negotiable and are within the business opening hours between 08.30am 5.30pm and will operate via a fixed rota on a fortnightly rotation and will involve some Saturdays.
Service and Sales advisor
Part Time hours a week weekly rotation including some Saturday s
Salary £12,000 - £20,000
The Role:
Dealing effectively with enquiries and communicating confidently in person, by phone and by email.
Working as part of a small team, our Customer Service & Sales Advisors get involved in every aspect of the daily operation of the business.
Following an established set of sales processes and follow up procedures
Becoming an expert in your role- being able to offer help and advice to a variety of customer types from new, existing and adhoc customers
Developing solid business to business relationships with suppliers and local complimentary businesses.
Logging information about customers and enquiries within the management database, completing all customer paperwork and ensuring details of contracts are explained.
Ensuring the store is always well presented, the sales area is well stocked and that all customers are made to feel welcome in the store.
Ensuring site facilities, including security systems are well maintained and correctly utilised, in accordance with company procedures.
Processing one-off sales of packaging material and other goods, upselling where possible.
Processing payments by card & cash, daily reconciling of sales
Other ad-hoc roles as necessary to ensure the store is always running as well as it ca such as manual handing and light cleaning duties.
Experience required:
The ideal person will be a confident and friendly communicator both in person and over the phone
Excellent team player and to work well within a team or on your own
Excellent attention to ensure paperwork is completed correctly and data is recorded as it should be.
Experience within a reactive-sales or customer-service background or a similar role is essential
Extensive experience of computer literacy, and Microsoft packages is essential
Excellent organisational skills
Benefits:
Company pension
Employee discount
Bonus Scheme
Free On-site parking
Please reply with your updated CV.