Job description
Process & Support:Manage quotes, orders, and client onboarding for an efficient sales workflow.Ensure accurate data and documentation in the CRM system, maintaining customer satisfaction.Generate reports and analyse data to inform business decisions.Customer Focus:Provide exceptional customer service, resolving enquiries and escalating issues.Foster positive relationships with clients and colleagues.Manage prepaid subscriptions and handle renewals/cancellations proactively.Process Improvement:Collaborate with the team to define and optimise sales processes.Research and propose new tools and technologies for increased efficiency.Manage office duties and resources to ensure seamless operations.Essential Skills:Proven experience in sales administration, customer service, or similar roles.Strong organisational and communication skills with attention to detail.Tech-savvy with proficiency in CRM and Microsoft Office Suite.Adaptable, team player with a customer-centric approach..
Request
5 x GCSE incl English& MathProficiency in CRM and Microsoft Office SuiteProven experience in sales administration, customer service, or similar roles , Strong organisational and communication skills with attention to detailAdaptable, team player with a customer-centric approach