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Form of work
SalaryThe Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams.
This time, we’re on the lookout for a Sales Assistant who will be working with Scott and the Team in our flagship store on Jermyn Street.
This contract is 40 hours per week (overtime also available). Candidates must be fully flexible to work on weekends and weekdays. Please confirm your full availability in your application.
What you will be doing
As a Sales Assistant at CT, you’ll be responsible for generating and maximising sales by consistently offering exceptional customer service. Customer service is really important to us so you’ll be trained with expert product knowledge to ensure you are up to date with the latest product ranges and promotions whilst talking to customers. As a member of a large and high-performing team, you will support and actively collaborate with your colleagues which will build towards the efficiency of the team and store’s success.
You’ll be expected to perform some stock related tasks, such as stock and accuracy checks, replenishment, and processing deliveries. Of course, there’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM and Health and Safety guidelines.
What we are looking for
The ideal candidate will have had some previous experience in a retail or hospitality setting that focuses on customer service. Operational stock room experience will also be beneficial for this role.
High levels of enthusiasm and drive with strong interpersonal and communication skills are essential for this role, and ultimately, it will be your ability to quickly build rapport with customers and deliver exceptional customer service that will make you a success in this role.
How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.
What you can expect from us:
As well as all the core benefits, UK Retail colleagues also get the following:
- Excellent bonus scheme - bonuses are paid quarterly when your store hits target. Teamwork makes the dream work – and fills the pockets too!
- Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
- We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
- We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
- The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs. We also have a number of apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University – we might add) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Our spiritual home and flagship store is located on London’s famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.
At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.
‘I am Proud and Free to be me!’
When it comes to our people, we really do “Give a shirt”.
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”.
