Company

LushSee more

addressAddressNorthampton, Northamptonshire
type Form of workPart-time
salary Salary£12 an hour
CategoryAdvertising & Marketing

Job description

Description


Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills.

You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine.

Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!

Key Information
Hours available: 8 hours per week

Application Deadline: Friday 31st May 2024, 18:00
Interview Date: 14th/15th June

Start Date: Monday 17th June


Key Responsibilities


  • Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
  • Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
  • Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
  • Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they’re shopping.
  • Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
  • Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
  • Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
  • Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
  • Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.

Skills and Experience



Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor.


Benefits


  • Holiday allowance
  • 50% discount on Lush products and spa treatments
  • Profit-based bonus
  • Complimentary spa treatment*
  • Pension scheme
  • Paid day off for your birthday
  • Cycle to work scheme
  • Discounted rail and bus season tickets
  • Employee assistance programme
  • 6 months’ full pay for parental leave (primary caregiver)*
  • Financial childcare support on return to work*
  • Flexible working
  • qualifying period & hours required


About Lush

Since establishing in 1995 in Poole, Dorset, Lush has been driven by innovation and its ethics.
Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, we place emphasis on fresh ingredients like organic fruits and vegetables, fight against animal testing and combat over-packaging by developing products that can be sold ‘naked’ to the customer without any packaging.
We currently operate in 52 countries with 928 global shops. Through our separate business divisions we invent, manufacture and sell our handmade products direct to our customers through our own shops and online. The fact that we make all our products by hand is something we are really rather proud of!
Lush is 10% Employee Owned since 2017 and our people are the heart and soul of our business.
In the UK we currently have offices located in Poole, Dorset and Soho, London.

Benefits

Cycle to work scheme, Company pension, Employee discount
Refer code: 3329898. Lush - The previous day - 2024-05-15 00:10

Lush

Northampton, Northamptonshire
Jobs feed

Environmental, Health & Safety Officer

Prince Personnel Limited

Telford, Shropshire

£34,000 - £38,000/annum

Principal Landscape Architect (Leadership Role)

Beach Baker

Gloucestershire, England

£38,000 - £48,000/annum

NDT Technician

Metalis Engineering Recruitment Limited

Dudley, West Midlands

£40,000 - £50,000/annum

Plant Manager

E3 Recruitment

Birmingham, West Midlands

£43,000/annum Excellent Benefits

Head of ESG

Refresco

Kegworth, Leicestershire

Assistant Operations Manager Environmental Services

Total Support Recruitment

Staffordshire, England

£21.47/hour

Waste Operative

Pertemps Isle Of Wight

Newport, Wales

£12/hour

Portering & Waste Services Supervisor

Omni Rms

Newcastle upon Tyne, Tyne and Wear

£25,000 - £26,883/annum

Pest Control Biologist

Precision Pest Management Solutions Ltd

Durham, England

£26,600 - £29,100/annum

R&D Polymers/Materials Process Engineer

Revorec Recruitment Solutions

Tottenham, Greater London

£40,000 - £60,000/annum Training, Development, Progression

Share jobs with friends

Related jobs

Sales Assistant

Accounts Assistant - Senior Sales Ledger Assistant

Debbie Burbage Recruitment

£25,000 - £30,000/annum 25 days holiday plus stat days

Crick, Northamptonshire

4 weeks ago - seen

Retail Sales Assistant

The Works Stores Plc

Competitive

Kettering, Northamptonshire

4 weeks ago - seen

Sales & Marketing Assistant

The Recruitment Co

Competitive

Daventry, Northamptonshire

a month ago - seen

Retail Sales Assistant

Avidity

£13.15 an hour

Watford, Northamptonshire

a month ago - seen

Sales Assistant

Superstar Marketing Ltd

£60 - £150 a day

Watford, Northamptonshire

a month ago - seen

Retail Sales Assistant

The Works Stores Plc

Northamptonshire, England

a month ago - seen

Sales Assistant / Van Driver

Cef - City Electrical Factors

£25,000 - £28,751 per annum, OTE

Northamptonshire, England

a month ago - seen

Internal Sales Assistant

Adecco

£25,000 - £25,500 per annum

Northamptonshire, England

2 months ago - seen

Sales Assistant

Syx Limited

£300 - £600 a week

Watford, Northamptonshire

2 months ago - seen

Retail Sales Assistant

Dreams Ltd

£10,837 a year

Watford, Northamptonshire

2 months ago - seen

Sales Assistant Part Time-Northampton

Wenzel's The Bakers

£10 an hour

Northampton, Northamptonshire

2 months ago - seen

Trainee Sales Assistant

Proformance Metals

£17,000 - £24,000 a year

Daventry, Northamptonshire

2 months ago - seen

Retail Sales Assistant - Part Time

Scs

Northamptonshire, England

2 months ago - seen

Sales Assistant

Jks Uk Ltd

£19,000 - £28,000 a year

Corby, Northamptonshire

2 months ago - seen

Sales Assistant - Home Store

British Heart Foundation

£11.44 per hour + benefits

Watford, Northamptonshire

2 months ago - seen

Sales Assistant

Get Staffed Online Recruitment Limited

£22,308 per annum

Northamptonshire, England

2 months ago - seen

Sales Assistant

Claire&;S

Competitive

Northampton, Northamptonshire

3 months ago - seen

Retail Sales Assistant

Jollyes Petfood Superstores

£7.95 - £10.42 an hour

Northampton, Northamptonshire

3 months ago - seen