Location
London - Westfield Stratford
Our founder, Conna Walker, is inspired by iconic women, killer curves and everything empowering. She wants women to feel sexy and powerful simultaneously when wearing HOCB. So that’s what she created; a brand that makes pieces for real women who own their femininity.
Customer Experience:
- Create a positive, welcoming, and personalised shopping experience through assisting customers at all touchpoints to deliver an exceptional level of customer service and satisfaction.
- Maintain excellent brand, product and promotional knowledge to actively advise and inspire customers about our garments and exceed their expectations.
Sales & Profit:
- Consistently achieve and exceed daily and weekly sales targets.
- Maintain good knowledge of store KPI’s.
Visual & Merchandising:
- Maintain presentation standards and ensure the store always reflects HOCB visual guidelines.
- Assist with replenishment, delivery and organisation tasks.
People & Culture:
- Work as part of an inclusive and diverse team to collectively support the needs of customers and the Company.
- Positively represent HOCB through promoting a dedicated and luxurious environment.
- Follow health and safety routines to maintain the overall safety and well-being of our customers and colleagues.
- 1+ years retail experience in a fast-paced environment
- Dedicated to providing outstanding customer service
- Flexibility in working hours with weekend availability
- Holds initiative and works with a sense of urgency
WHAT WE OFFER
- Brand discount
- Monthly bonus for eligible employees
- Employee development programme