Ambassadors, representing the vision of Michael, Our Ambassadors are empowered to deliver an
elevated customer experience with exceptional communication skills and, as team players, collaborate
with a positive approach to challenges, demonstrating speed, energy and optimism.
Department: Retail
Major Responsibilities include but are not limited to:
People
- Work as part of a Jet Set Team, providing support for colleagues across the store
- Take accountability for personal self evaluation and performance as a Jet Set Ambassador
- Ensure image and grooming standards are aligned with our Jet Set policy
- Collaborate with management team on sales strategies, product knowledge, brand standards and
- Practice and role model the company behaviors, ensuring effective use of the behavior tool kit
- Lead by example as a Jet Set Ambassador, ensuring exceptional customer experiences to drive
- Maintain client communication through the use of all available clienteling apps and tools
- Proactively manage client database to increase sales
- Maintain floor presence and lead by example
- Build and maintain good communication with the management teams to drive store performance
- Meet and exceed sales goals holding self accountable for results
- Use the Product Knowledge packs to become a Selling Expert to advise our customers with passion
- Understand business results and opportunities to drive sales
- Ensure loss prevention and H&S guidelines are properly followed
- Ensure VM standards are executed following all guidelineshe importance of leveraging
engagement.
Job Requirements:
- Excitement and enthusiasm to work in fast paced retail environment
- Capability and desire to collaborate and inspire all fellow team players working together to
- Technology proficient, knowledge and use of leveraging technology to drive sales and customer
- Fluent English preferable with strong communication skills