Position Summary
We are looking for a detail-oriented Sales Coordinator to contribute to the achievement of sales targets by supporting our sales team, sales operations team and other internal departments and maintaining good customer relationships. A successful candidate for this position will be someone with excellent organisational, administrative, and problem-solving skills. In addition, strong communication, interpersonal, and customer service skills are essential.
Primary Responsibilities
- Ensure orders are shared with the correct sales team member when received.
- Monitor the order processing system and ensure internal cases are being handled timely by the different departments.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries or customer escalations.
- Generate quotes when required to assist sales team.
- Assist in qualifying new leads
Experience & Skills
- Highly motivated team player
- Sales knowledge is a plus.
- A commitment to providing good customer service
- The ability to quickly and accurately enter information, produce documentation, and supply information
- Strong written and oral communication abilities
- Good numeric skills and capable of multi-tasking
What We Offer
- Competitive employee benefits package*
- Employee Assistance Program (EAP)
- Employee Referral Bonus Program.
- Career development and potential for advancement opportunities.
- Performance bonuses.
- Employee Recognition Rewards Program.
- Benefits package will depend on your position, location and other eligibility requirements.
About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.