Sales Executive

We currently have an opportunity for a Sales Executive to join us at one of the most sought-after car brand in the UK, a brand that inspires innovation and style.

Working for Volvo Cars Poole is a whole new working experience. You have a global brand behind you and a great career ahead of you. This is an empowering and supportive environment with first-class training and every opportunity to develop your skills and progress your career. We have an excellent product range and exciting new products on the horizon.

Do you need automotive sales experience? No

No, that’s the best part If you are someone who has strong experience of working within a customer-facing position and you have a drive and passion for sales and hitting targets, then we would encourage you to apply.

We really believe in transferable skills and we will invest in your training and development from your first day to make sure you are as successful as you can be in your role.

The only must-have for this role is a full UK driving licence held for more than 4 years.

Team spirit, wide-ranging rewards, and huge career opportunities: that’s what you can expect when you join Volvo Cars Poole. We believe that happy teams make happy customers, and that’s what drives our business.

Join us and help make car buying easy.

If you were to join us as a Sales Executive, here is what you want to know.

Salary: £40K - £60 OTE

Contract type: Permanent

Hours: 45 (5 days out of 7), this role includes weekend work (our busiest days!)

What will my day-to-day look like?

• Work effectively with the sales team and General Sales Manager, to achieve your own and the team’s monthly sales targets
• Take ownership of the customer’s experience throughout the entire customer journey
• Achieve a minimum of on-target sales every month and generate return business.
• Greet and welcome customers on arrival to the site.
• Check and maintain the sales pitch area.
• Manage the customer database and sales prospects.
• Complete the handover process of vehicles upon customer collection.
• Follow up with customers to ensure complete satisfaction with their purchase and the service provided.
• Confidently and successfully upsell relevant products that suit the customer’s needs and promote same day driveaway.
• Quality check vehicles prior to them being collected or delivered to the customer.
• Accurately check part exchange vehicles using an app
• Complete CitNOW videos, pictures, and any other information required.
• Ensure compliance with all regulatory requirements.
• Strive to deliver exceptional customer service at every step.
• Ensure customers are happy with their purchase and assist them on test drives.
• Provide quotes effectively and follow up in a timely manner.
• Complete home deliveries as and when required
• Above everything else, embody the Volvo Cars Poole values of Energy, Expertise, Pride and Integrity

What do we need from you?

• A full UK driving licence
• Passion for sales and hitting targets.
• Easily builds rapport with customers and colleagues.
• Supportive of team members
• Builds relationships with other teams to deliver results.
• Listens to the customer.
• Passionate about the customer experience
• Remains calm under pressure
• Confident in dealing with difficult situations.
• A high level of accuracy and an eye for detail
• Excellent communication skills and IT literacy
• Ability to work on your initiative but also as a team.
• Ability to work to tight deadlines and strong organizational skills.

Benefits of working with us

• Car Allowance - after successful probation you will receive a car allowance of £250 per month.
• Car Benefit Scheme - option to lease a car for the brand you work for
• Health Cash Plan - which provides extensive mental health support, GP consultations cash back for dentist fees, opticians, prescription fees, professional care claims as well as private consultations.
• Mental Health Support - all our managers are trained in Mental Health as well as Mental Health First Aiders across our business to help support your when required.
• Simply Rewards - access to 100+ amazing rewards and discounts, including gym memberships.
• Pension, with Aviva - you can pay as much as you like into your pension, plus we company contribute as well.
• Life Assurance - peace of mind for your nearest and dearest when they need it the most.
• Paid Annual Flu Vaccinations - early access to the flu vaccination onsite.
• Vehicle purchase discounts - various ways in which you can purchase a new car from all our brands.
• Discounts on services - MOT, servicing, parts, accessories and merchandise at reduced rates for you and your family.
• Holiday allowance - 30 days including bank holidays, time to spend with your friends and family.
• Cycle to work scheme - with the Green Cycle initiative.
• Refer a friend - to come and work for us and be rewarded up to £2000, dependant on the role being recruited.
• Career development – industry-leading training from the brand you represent and full ongoing support inhouse with our learning management system.
• Social events - opportunity to get together with your colleagues, recent events have been go karting, Charity quiz nights, Goodwood, Private cinema trips.

So, if you demonstrate our teams values, Energy, Expertise, Pride, and Integrity, then we would like to hear from you as soon as possible.

We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers, you feel you may be facing in your application process with us, so we can ensure they are removed.

Job Types: Full-time, Permanent

Supplemental pay types:

• Commission pay

Ability to Commute:

• Poole (required)

Ability to Relocate:

• Poole: Relocate before starting work (required)

Work Location: In person