Address
Form of work
SalaryFull-Time - 40 hours
The Sales and Fitness Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Sales and Fitness Manager will be:
- To ensure all Health & Safety procedures and responsibilities are carried out at all times.
- To promote excellence of customer services and motivate people to enjoy exercise through good communications and selling skills.
- To take responsibility for all aspects of the daily operation of the gym facilities and group exercise classes.
- To ensure the development and growth of the Health & Fitness membership base.
- To ensure the successful implementation and operation of the GP Referral Scheme.
- To work on a shift rota system to undertake the daily operation of the facilities.
- To be aware of all Health and Safety issues within the Centre, specifically the gym and group exercise classes.
- To ensure that the financial objectives of the gym are achieved and the appropriate financial systems and procedures are implemented.
- To achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance.
- To produce monthly performance records, statistics, targets and reports.
- To identify and assess the feasibility of new activities which the Centre could provide.
- To ensure all staff are kept informed of the Centre's activities and special events.
- To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
- To ensure sufficient staff are available for the safe, high quality functioning of the fitness suite.
- To identify, develop and deliver appropriate staff training and development.
- To guide, care for and assist all gym users.
- To ensure all facilities are presented to the highest levels of cleanliness and comfort.
- To undertake maintenance work as required and to coordinate and facilitate maintenance works.
- To make sure all equipment and facilities are safe and secure at all times.
- To undertake induction's and workouts.
- To act as a relief Duty Manager for the Centre's Management Team on a shift rota system, during opening hours of the Centre
- To assist in the management of the Centre's quality assurance systems and procedures.
- To undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the Centre are achieved.
- Act as Duty Manager ensuring that the centre is fully staffed at all times and that a safe and efficient service is provided for the public.
As the successful candidate you must be flexible, reliable, and enjoy working as part of a team. You will ideally possess the REPS level 2 or equivalent qualification and be willing to work variable hours, including some evenings and weekends.
Personal
Among the personal characteristics sought the applicant:
- Must be able to gain acceptance and respect from clients and the teams involved
- Must be able to build strong relationships with customers, clients and employees
- Must be able to communicate at different levels of the organisation, both listen and direct.
- Must be able to meet the demands of the role by working additional hours when required.
- Must be able to demonstrate clear identification with all customer requirements
- Must be able to maintain and, be committed to good employee relations and deliver quality training.
- Must be able to perform recreation assistant duties when required
- Must be able to work from various locations as and when required.
Some positions may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check.
