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Form of workSales Ledger Clerk to work in Coventry. The main requirements of this role are to undertake an ongoing control of the Sales Ledger to provide an overall reduction in 'Days Sales Outstanding and query levels within the business. To minimise bad debts whilst ensuring Sales and Turnover meet the organisation's target expectations.
General Responsibilities
You will be working in an office environment where your main duties are:
- Adhere to all statutory requirement regarding fire, health, safety and hygiene.
- Participate in cross / multi skilled training within your department or other departments as deemed appropriate by your Manager.
- Carry out any reasonable instruction as directed by a Manager [or Director].
- Deal with all internal and external customers in a professional and courteous manner at all times.
- Maintain a high level of dress and appearance at all times adhering to PPE where the role requires this.
- Attend any training sessions as requested and adhere to all company regulations.
- From time to time you may be required to carry out duties outside the normal sphere of work as may be reasonably requested by Management.
Job Specific Responsibilities and Accountabilities
- To provide continuing support and communication on the Sales Ledger of several million pounds to all business levels within the organisation and external clients.
- To improve cash collection by way of monthly reporting and measuring a reduction in debtor day's and query resolution across the business.
- Manage own control of the individuals Sales Ledger. Manage own control of the individuals Sales Ledger.
- Daily chasing of the Sales Ledger to ensure reduction of 'DSO by means of telephone, e-mail, fax, letter or customer visit.
- Competent and prompt diary notes via Sales Ledger system.
- Assist where necessary with Query reduction.
- Minimise bad debt position within the organisation.
- Assisting with the allocation of payments received.
- Credit checking of new and existing customers on Experian and Tinubu to set credit limits and establish exposure and risk to the organisation to minimise bad debt.
- Set up new record of account on Lawson and advise Rental location and Contract Managers.
- Maintain account log.
- Use Lawson System to Control overdue/overtrading accounts.
- Reporting monthly on outstanding debtors and overtrading on own Sales Ledger to Credit Control Team Leader.
- High volume of telephone calls / emails to both internal and external customers on a daily basis.
- High level of customer queries to be actioned.
- Maintaining the overall reduction in DSO.
Person Specification
- The jobholder will be required to demonstrate a high level of Credit Control.
- GCSE Maths/English qualification or equivalent
- Good interpersonal and influencing skills and a logical and rational approach to problem solving.
- Excellent communication and telephone skills.
- Knowledge of the Lawson system would be of benefit.
- Highly IT literate with excellent attention to detail.
- Be able to work well within a Team.
Reward Package
- 25 days annual leave (plus bank holidays)
- Pension Scheme
- PerkBox - access to their free wellbeing hub, hundreds of discounts on retail, travel and dining, points earning scheme and recognition program.
- Life Assurance
- Employee Assistance Program
- Training & Development Opportunities. Study reimbursement.
- Free Parking
- Service Awards
- Discretionary Company sick pay scheme
- Staff referral scheme
- Casual dress Fridays
- Free eye tests and discounts on eyewear for Visual Display purposes
