About The Role
As the Sales Manager, it is important that alongside the General Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.
Main Duties include:
- Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
- Measure and Manage Sales Advisors against their KPI’s
- Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren’t being met
- Recognise excellence with constructive feedback and use positive communication to engage the team
- Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
- Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
- Ensure our team delivers a solution where we have not met customer service requirements
- Instil a solution based customer service mentality
About You
What you'll need to succeed:
- Display qualities to manage and motivate a diverse team
- Driven to achieve
- Able to set high standards of work and appearance
- Be focused on delivering excellent customer service
- Confident and capable of leading by example
- Good interpersonal and leadership skills
- Ideally have experience of P&L Management, commercial management exposure
- Previous use of MAM or Allicat is desirable
- Automotive knowledge would be helpful, but isn't essential
- Opportunity to earn a performance based bonus as part of this role
- 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities