Sales Office Administrator

Are you an experienced professional with a knack for customer service and administration? Do you thrive in dynamic environments where adaptability and communication are key? If yes, we have the perfect role for you...
Our client is a respected Supplier, dedicated to d delivering top-quality products and outstanding service to its esteemed clientele. Committed to excellence and customer satisfaction, they are seeking a proficient Sales Office Administrator to join their dynamic & ever-expanding team in Aldershot.
What's in it for you?
- 24 days holiday + bank holidays
- Private medical cover
- Full training and support to develop professional experience
The Role:

• As Sales Office Administrator you will be instrumental in managing both new and existing sales enquiries from initiation to completion, with key duties including;
• Handling orders via phone, email, and web platforms.
• Providing accurate quotations and pricing information to customers.
• Coordinating deliveries through third-party courier services and maintaining ongoing communication with customers to ensure timely arrivals.
• Investigating instances of missing, faulty, or damaged stock deliveries.
• Generating and raising invoices, and ensuring prompt closure of orders following payment.
• Offering general assistance to customers regarding product inquiries and basic technical issues.
• Scheduling technicians for escalated technical matters as necessary.

The Person:

• Previous experience in customer service or administration is essential.
• Strong communication and organizational skills are imperative.
• Flexibility to adapt to the evolving demands of the job and meet customer needs.
• Proficiency in office software and web-based platforms.
• Ability to work effectively both independently and as part of a team.

The Package:

• Monday to Friday, 8.30am - 5pm (1 hour lunch)
• £25,000 - £28,000pa DOE
• Ample free onsite parking