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Form of workSales Office Manager – Verwood – From £30,000 D.O.E
Our Client, a wholesale distributor, is seeking a dynamic and organised Sales Office Manager to join their team in Verwood.
The successful candidate will play a crucial role in overseeing various managerial, project-based, day-to-day tasks and support a small team of Sales Administrators.
Key Responsibilities:
Managerial:
- Recruit, train, and mentor team members and ensuring the phone lines are covered.
- Monitor and record annual leave and absence.
- Inclusion in company, sales, and operations meetings.
- Ensure month-end invoicing is completed in a timely manner.
- Liaise with the software company to address issues, perform maintenance, and implement new functions when necessary.
Project Based:
- Understand and oversee tender contracts and 'extracurricular' customers (2, 3 accounts).
- Oversee customer consignment stock.
- Maintain showroom and ensure its proper maintenance.
- Run regular and ad hoc reports, including sales value and volume, stock status, backorders, stock clearance, and margin-related reports.
Tasks:
- Oversee administration of price changes, such as customer order updates.
- Create and maintain trade price lists by brand.
- Monitor and understand bespoke system elements, e.g., automatic customer invoicing.
- Be aware of inbound brand deliveries, running and preparing a report on new available customer orders.
- Handle all enquiries and reservations related to hotel accommodation, including obtaining corporate rates, and dinner reservations.
- Oversee office phone group maintenance, including managing out-of-hours messages.
- Ensure various Sales Office Administrator reports are run and those for other departments are processed where applicable.
- Ensure all sales order processing and customer account maintenance are met.
- Answer customer, consumer, and brand inquiries.
- Ensure the daily system backup is run.
Requirements:
- Proven experience in a managerial role.
- Excellent organisational and leadership skills.
- Strong communication and interpersonal abilities.
- Proficiency in using relevant software and systems.
- Knowledge of sales processes and customer service.
The hours are Mon - Fri, 08:30 - 17:00
21 days holiday + Bank Holidays.
If you are a motivated individual with a passion for leadership and possess the skills to manage a dynamic Sales Office environment, we invite you to apply.
