Company

Floss AgencySee more

addressAddressKent, England
type Form of workPermanent, full-time
salary Salary£22,000 per annum, OTE
CategoryCustomer Service

Job description

PLUS £130 PER MONTH ATTENDANCE ALLOWANCE!

Based at our client's office in Kent, reporting to the Commercial Manager, this role will be important in providing a first class service to their customer base. You also will be part of a small and helpful team.

Main duties:

1.To provide excellent customer service to new and existing customers

  • This will involve dealing with queries raised from an existing client base as well as liaising with new clients.
  • Providing quotations for products and optimising existing business.
  • Carry out call backs to ensure client satisfaction.

2.To assist with general administrative duties as required

  • Inputting orders onto the system
  • Raising and placing orders onto SAGE
  • Processing card payments
  • Sending and receiving emails
  • Sending out catalogues

3.To work as an effective member of a small team

  • To liaise with warehouse regarding customer orders and stock availability
  • Liaise with client partners and courier companies
  • Providing support to the field sales team by following up on leads
  • Keeping colleagues up to date

Hours of work:

Monday to Thursday - 0830 to 1700

Early finish every Friday - 0830 to 1430

Benefits:

  • On-site car parking
  • Attendance bonus
  • Health Care Assistance
  • Employee Assistance Programme
  • 30 days annual leave to include bank holidays
  • Additional day annual leave for your birthday
  • Pension
  • Life Assurance
Refer code: 2544517. Floss Agency - The previous day - 2024-01-18 05:12

Floss Agency

Kent, England

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