Sales Support Administrator

Job Title: Sales Support Administrator

Location: Ridham Dock Road, Sittingbourne, Kent, ME9 8SR

Salary: 25,000.00 Per Annum

Job Type: Permanent, Full-time

Working Hours: 40 Hours Per Week, Monday to Friday 8.30-5.30

Countrystyle Recycling is a member of the family-owned Heathcote Holdings Group of resource management companies. We pride ourselves on our passion for a solution focused service that we deliver to our customers.

About the role:

We are looking for an experienced administrator to assist and enhance Countrystyle's Sales function through administrative support of the sales team. Must have experience of working in a fast paced office environment.

Key Responsibilities:

• Provide detailed reports including rebates to customers and broker on a monthly/weekly/daily basis, including recycling percentages when required
• Generate Purchase orders for subcontracted works and reconcile the PO against the supplier's invoice
• Manage brokers portals, bookings & operations
• Ensure all activity is recorded on the company CRM system, Hubspot and kept up to date
• Investigate credit requests from clients & brokers and raise credits requests where necessary and get sign off from Sales director
• Process rebates for accounts when required, including preparing data, raising POs and reconciling invoices
• Generate 'Duty of Cares' for all clients including brokers where necessary
• Ensure all data is captured accurately and appropriately so that it may be used to generate effective reports
• Ensure all documents for the Sales Department are kept up-to-date and accurate, including housekeeping of sales & broker files
• Support the Sales Department with ad-hoc administrative duties as required
• Comply with all Health, Safety, HR, Quality and Environmental policies and procedures

About You:

Essential:

• Strong customer service ethos
• Effective communicator across all business levels both for external and internal customers
• Computer literate (emails, MS Office) especially excel
• Excellent attention to detail
• Ability to work using their own initiative or as part of a team
• Proven administration experience
• Able to work autonomously as well as part of a wider team
• Communication skills, both verbal and written
• Highly Organised
• Ability to prioritise
• Customer focused approach to working

Desirable:

• Experience of Waste industry

Benefits:

• Company Pension
• Company events
• On site parking
• Cycle to work scheme
• Wellness programme
• Investment in career development

Please click on the APPLY button to send your CV for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK.

Candidates with the relevant experience or job title of; Sales Assistant, Sales Admin, Administrator, Admin, Sales Support, Assistant, Sales, Customer Services, Customer Sales Associate, Customer Sales Administrator, customer Service Support, Customer Service Advisor, Office Administrator, Office admin will also be considered for this role.