Sales/Customer Service Assistant

Sales/Customer Service Assistant

Are you an enthusiastic and customer-oriented individual ready to embark on a new adventure? Look no further! We're seeking a dynamic Sales Assistant to join our team for an initial 6-month period, with potential for extension for the right fit.

Here's what you need to know:

Working Days: Monday to Wednesday (3 days per week)

Salary Range: £12 - £13ph

Duties:

• Conduct outbound correspondence to existing, lost and new customers - this will include calls, emails (Mailchimp), and WhatsApp.
• Keep track of and adjust stock levels using inhouse software).
• Manage and nurture a growing customer database through our integrated CRM system.
• Oversee and manage online sales and dispatch.
• Monitor and process orders.
• Handle inbound calls and emails efficiently.
• Maintain Document control system.
• Skillfully handle customer complaints with professionalism and empathy.
• This role is primarily focused on sales-led customer service, where attention to detail and customer satisfaction are paramount.

If you are interested, please forward your up to date CV

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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