Address
Form of work
SalarySales Administrator
Are you highly proficient in Excel, adept at working with formulas and figures? Do you position yourself as a proficient Excel user? Do you possess a passion for ensuring the delivery of an outstanding customer experience?
Our client, located in Whitehaven, is expanding its team and is currently seeking a candidate to oversee and manage customer accounts. This role entails cultivating strong relationships through the delivery of exceptional service, as well as precision in processing customer orders and maintaining accurate customer data.
This is a permanent, full-time position where you will become an integral part of a dynamic team, entrusted with the responsibility of adding value to their customers.
Duties:
- Act as point of contact for existing as well as potential customers
- Ensure all relevant procedures under ISO9001-2015 are adhered to
- Receive sales enquiries and initiate the quotation process, obtaining the appropriate material prices from designated vendors
- Processing sales orders, amendments and cancellations in a timely and efficient manner whilst ensuring customers are kept fully informed
- Raise purchase orders for customer requirements with the designated vendors ensuring that all materials are available to meet the scheduled date for production.
- Ensure excess or aged stocks are kept to an absolute minimum with all finished goods and raw materials being charged out to each client within their agreed guidelines and timelines
- Liaise with various departments including planning, transport and external sales to ensure customer requirements are met
- Communicate with outside contractors regarding delivery of goods and also collection of goods as and when required
- Using excel on a daily basis for formulating data & providing accurate data.
Skills, Knowledge, Experience
- Experience working in a customer service role
- Experience in managing customer accounts
- Proficient in the use of Microsoft Word & Excel
- Experience in the use of a computerised sales order processing system for data entry and record maintenance
- Excellent communication skills
- Knowledge of SAP would be advantage
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
