Works with client and the Logistics team to gather and analyse business requirements for the support and configuration of SAP Warehouse Management/Extended Warehouse Management (WM /eWM), as well as also having the flexibility / willingness to explore other areas of SAP Logistics related functionality. Understands the business processes of the functional area and participates in the configuration, implementation, maintenance and/or enhancement of SAP modules to align with business requirements – acting as the Subject Matter Expert (SME) Participates in problem identification and assists in developing solutions along with the technical team.
This is a remote role.
Due to nature of our client accounts, you will either hold Security Clearance or be able to hold. Criteria includes being a British Citizen with no dual citizenships/Overseas OCI Cards and has lived in the UK for the last 5 years consecutively.
Essential Job Functions
- Gathers and analyses user business requirements and processes. Understands client requirements, needs and functionality of the Warehouse Management/Extended Warehouse Management (WM/eWM) modules. Defines and documents business requirements and validates solutions with the client with AS-IS and TO_BE process flows.
- Works with business users to configure / customise SAP to translate business requirements into functional design specifications. Defines initial settings, module-relevant security settings and reporting options.
- Understands processes, reporting requirements and user interfaces impacted by the SAP Warehouse Management/Extended Warehouse Management (WM /eWM), functionality. Acting as the Subject Matter Expert.
- Identifies modifications and recommends and applies changes as appropriate.
- Experience SAP Warehouse Management/Extended Warehouse Management (WM /eWM) functions, that also includes the communication and interaction with technical teams and client to resolve functional issues to meet client requirements.
- Provides end user training and supports junior team members on learning journeys and up-skilling.
Basic Qualifications
- SAP Warehouse Management/Extended Warehouse Management (WM/eWM) experience in business solutions, business analysis or management analysis experience
- Additional experience of SAP modules aligned to SAP eWM/WM.
- Experience assisting users with business process changes and improvement initiatives.
- Ideally SAP certified, or willing to complete certification.
- Bachelor's degree or equivalent combination of education and experience
Other Desired Skills
- Communication and analysis skills to listen to client and articulate back for feedback and solutions.
- Experienced in writing and executing relevant test scenarios.
- Verbal and written communication skills
- Problem solving skills to identify, take ownership, analyse and assist in solving business application problems in an ERP environment.
- Presentation skills to present to management and customers.
- Personal computer and business solutions software skills
- Ability to publicly represent company with internal and external clients.
- Ability to convey a strong presence, professional image, and deal confidently with business problems.
- Ability to communicate technical and business matters clearly in lay terms for comprehension by multiple audiences.
- Ability to work in a fast-paced environment with multiple shifting priorities.
- Ability to manage competing priorities in a complex environment.
- Training and mentorship experience is desirable.
Work Environment
- Work From Home, with a requirement to attend client meetings on an adhoc basis.
- May occasionally be required to work evenings / weekends / bank holidays.