Role: Support Engineer
Duration: 6 months
Location: Croydon (1 day per week)
Clearance: SC
Rate: £450 outside IR35
Responsibilities:
- Issue management and responding to issues raised by existing client's teams and tooling.
- Triage and root cause analysis of issues.
- Remediation of issues through configuration or data changes.
- Remediation of issues through code fixes and bug fixes delivered through existing processes and pipelines.
- Management of production as well as non-production instances of services.
- Service improvement work to reduce the effort of support for the platform, as prioritised.
- Continuous improvement work, as prioritised.
- Support of existing development and delivery teams.
- Ongoing knowledge transition of an evolving platform to facilitate future support.
Skills:
- Java 8-17
- Activiti BPM framework
- Spring/Spring Boot, Guice
- Kafka
- PostgreSQL
- Selenium
- Cucumber
- Tomcat (dockerised)
- Kubernetes
- AWS (EC2 + various native components: SQS, RDS, ECR etc.)
- Jenkins