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SalaryJob Description
Scheduling Administrator
Maidstone
Monday to Friday 8am-5pm
upto £24,000pa + Overtime + Benefits
We are currently working with a specialist engineering business based in Maidstone.
Due to ongoing growth, they are currently seeking a Scheduling Administrator to join their established team on a full-time, permanent basis.
Working closely with all operational departments, the Contracts Administrator will be responsible for assisting with day-to-day operations, scheduling of works and service-related activities for the engineering team, and acting as a support function to operations management and supervisors.
Responsibilities will include:
To provide outstanding Customer Service at all times and answer incoming calls and emails professionally
Raising work orders for all customer callouts, PPMs, and associated tasks
Scheduling engineering calls, PPMs, and quoted works assigning engineering resources to tasks ensuring the SLA of the task is achieved, and booking works with the site
Applying for all appropriate permits/hire of equipment to ensure completion of tasks
Working together with the Contract Administration team to monitor the engineer's work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements
Monitor and update all relevant customer portals as and where needed with updates on the status of open jobs
The ideal candidate will be able to demonstrate:
Previous experience working within a busy office environment
Experience working with Customer KPI/SLA agreements
Good IT skills including use of Word and Excel
Excellent communication skills
Excellent telephone manner
Excellent interpersonal skills
Numerate
Good UK geographical knowledge
Ability to work independently as well as part of a team
Reliable and highly self-motivated
Able to actively build and develop relationships with both colleagues and customers
They are hiring immediately, so apply today!
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
Apply for this job nowMaidstone
Monday to Friday 8am-5pm
upto £24,000pa + Overtime + Benefits
We are currently working with a specialist engineering business based in Maidstone.
Due to ongoing growth, they are currently seeking a Scheduling Administrator to join their established team on a full-time, permanent basis.
Working closely with all operational departments, the Contracts Administrator will be responsible for assisting with day-to-day operations, scheduling of works and service-related activities for the engineering team, and acting as a support function to operations management and supervisors.
Responsibilities will include:
To provide outstanding Customer Service at all times and answer incoming calls and emails professionally
Raising work orders for all customer callouts, PPMs, and associated tasks
Scheduling engineering calls, PPMs, and quoted works assigning engineering resources to tasks ensuring the SLA of the task is achieved, and booking works with the site
Applying for all appropriate permits/hire of equipment to ensure completion of tasks
Working together with the Contract Administration team to monitor the engineer's work schedule daily, ensuring workloads and routes are planned for maximum efficiency for cost-effectiveness and Customer KPI requirements
Monitor and update all relevant customer portals as and where needed with updates on the status of open jobs
The ideal candidate will be able to demonstrate:
Previous experience working within a busy office environment
Experience working with Customer KPI/SLA agreements
Good IT skills including use of Word and Excel
Excellent communication skills
Excellent telephone manner
Excellent interpersonal skills
Numerate
Good UK geographical knowledge
Ability to work independently as well as part of a team
Reliable and highly self-motivated
Able to actively build and develop relationships with both colleagues and customers
They are hiring immediately, so apply today!
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
