Scrum Master

• Join our team on a 2-year fixed term contract
• Lead Scrum teams on our exciting BRIDGE programme
• Hybrid 80% homeworking available and 20% in Stratford-upon-Avon

We have a fantastic opportunity for a Scrum Master to join us on a 2-year fixed term contract. In this role, you’ll work on our transformational BRIDGE programme, helping to create our policy sales and service solution. BRIDGE is the largest programme NFU Mutual has undertaken, and its successful implementation will allow us to offer fantastic service improvements and new online capabilities for our customers.

As a Scrum Master within Group IT, you’ll lead and plan the full sprint process described within the Agile methodology and motivate Scrum teams to deliver great solutions and create an environment of continuous improvement. This is an exciting time to join us as we move along our journey to implement and embed a scaled Agile and DevOps operating culture.

In collaboration with internal and external stakeholders, you’ll use your expertise to ensure the high-profile deliverables are in line with NFU Mutual best practise and quality standards and meet the needs and expectations of both our organisation and our customers. There may also be a requirement to support in the facilitation of one room planning in front of large groups of stakeholders and team members. You’ll support, motivate, and energise the Scrum team to provide a collaborative working environment for efficient, innovative IT delivery. You’ll also play a key part in developing further efficiencies and innovation within the team to help shape the future delivery of IT.

As we implement high-profile change initiatives in key areas across our business, there really is no better time for experienced IT professionals to join NFU Mutual.

As a Scrum Master, you have a passion for energising and inspiring people to work collaboratively to deliver solutions, demonstrating excellent teamwork.  You’re pro-active and have a mindset to promote continuous improvement from both you and your team.  You’re a strong facilitator and can work in ambiguous situations, demonstrating the ability to work with agility. You thrive off providing excellent customer service, and you enjoy using your stakeholder management and interpersonal skills to both lead and work as part of a team.

To join the team, you must also have:

• Clear and concise verbal communication skills (essential)


• Understanding of Agile development principles (desirable)


• Knowledge of software development processes (desirable)

Knowledge of project management methodologies is desirable, and experience in an insurance, investments or pensions environment would also be advantageous.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• £40,000 - £55,000 annual salary (depending on experience)


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.