Security & Resilience Analyst - Privileged Access Management

We are looking for a Privilege Access Management (PAM) Analyst to support our PAM capability. This role supports the PAM service by being the first contact and individual that completes activities for our team for requests, changes, and incidents; all of which delivered accurately and within speediest of SLA.

You will support the PAM service on a rota to ensure we cover weekdays from 8am to 6pm.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

As part of PAM Team you will play a key role in ensuring the security of data held within our IT systems conform to the PAM controls, you will be working alongside the other PAM colleagues as well as liaising with our PAM customers on activities such as:

• Follow processes to complete PAM activities, whilst contributing to the evolution of our processes & documentation
• You will take responsibility to seeing actions completed
• You will understand the PAM Standards to help consult and provide guidance to our PAM customers, through use of option papers and appropriate documentation
• Liaise across the business to support the PAM Service & understand requirements, disseminating product knowledge
• You will keep on trend with the industry and understand the PAM solution(s)
• You will support the PAM Service community and knowledge bank, striving to make an efficient service
• Stake holder management and understand the audience you are engaging with

About you

You will be a self-motivated team player with good communication skills and be comfortable working with technical and non-technical colleagues. You’ll enjoy problem solving and be passionate about expanding your technical skills and knowledge.  

Experienced on the following:

• Proven track record of working within Identity Access Management (IAM) or Privilege Access Management (PAM)
• Takes ownership and can work with technical details to produce concise, relevant, robust, and timely completion of activities/reports
• Excellent communication, customer service, and presenting skills
• Collaborate with other business areas; building on these relationships is vital to this role.
• A positive and determined attitude, with a can-do approach to work
• Ability to work in a pressurised environment in terms of volume and intensity of activity in the quickest and efficient manor;  in prioritised order
• Expertise in User Lifecycle Management, Access Certifications, Access Request, Workflow, and Delegated Administration
• Detailed knowledge of the Cyber Security domain, including the Tools, Techniques and Procedures, documentation used.

Experience in the following would be beneficial:

• Implementing and actioning PAM using CyberArk for integration on/offboarding activities; or similar
• Ideally have been certified to CISMP or understanding of the NIST security framework
• Knowledge of the existing access control systems and processes in Nationwide.
• Working with our IT Service Management tool, ServiceNow
• Understanding on how to use and interrogate PlanView
• Understanding of controls and audit frameworks within Financial Services sector

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

• A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Gympass – Access to a range of free and paid options for health and wellness.
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday pro rata

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.  
 
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.  
 
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.  

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

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