Security Support Officer

A work setting like no other - patrolling among rare giraffes and tigers, and within stunning gardens across a 128-acre estate!

This is a key role working as part of our professional Security team taking responsibility for delivering proactive and effective prevention activities and emergency response in order to maintain a safe and secure environment for our staff, visitors, contractors, living collection and assets both by day and night.
As a Security Support Officer, you will:

• Maintain the highest level of security at the zoo delivering proactive and effective prevention activities and emergency response
• Support the Security team ensuring that regular reviews of security vulnerabilities are identified and highlighted, addressed or suitably mitigated
• Demonstrate a high level of competency in the use of security systems to maximise their operational benefit
• Welcoming guests at the main entrance, Conducting customer searches, Patrolling the grounds and door supervision of our event spaces.

The Package

• Temporary contract from April 2024 to January 2025
• Minimum 8 hours per week
• Hours of work between 7am and 2am
• £11.95 per hour
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
• Employee Assistance Programme (EAP)
• Discounted gym membership
• Discounts on cinema tickets, restaurants, high street shops and more via Perks

Our Requirements

• Previous experience in a similar role
• Exceptional customer service skills
• Full driving licence
• SIA door supervisor license required

Although not essential, the following would be desirable:

• Experience working within a high visitor environment such as a leisure or visitor attraction, stadium, airport, large shopping facility etc.
• First aid at work qualification