I am partnering exclusively with my client based in Goosnargh, Preston, in their search for a Senior Administrator. This is a busy and varied role, and a great opportunity to lead the small team of Administrators / Customer Service Advisors, in a business that pride themselves on delivering exceptional customer service.
Reporting into one of the Directors you will take responsibility for the following:
- Leading a small team, driving high performance
- Coaching the team
- Liaising with internal and external stakeholders
- Identifying areas for improvement in the administration and customer service processes
- Dealing with escalated customer issues
- Updating systems and records
- Managing diaries and arranging meetings/travel
My client is looking for a personable and professional individual who takes pride in their work, has excellent organisational skills and some people management experience.
Please send your CV for immediate consideration.