Senior Administrator

Hours: 37.5 Per Week

Salary: £24,432 - £26,357

Overall Responsibilities

The postholder will be responsible for managing office operations, supporting senior managers, scheduling appointments, planning meetings, and performing various administrative tasks as well as demonstrating a commitment to the Organisation's vision, values, strategic aims and objectives.

They will maintain high standards of professionalism; keeping abreast of current legislation, standards, best practice and maintain a focus on continuous improvement.

Specifically, the postholder will be responsible for the following: -

Reception duties

• Managing the business phone line, monitoring messages, responding to enquiries, or forwarding to appropriate personnel.
• Responding to enquiries that come in via email, by forwarding to the appropriate staff member
• Receiving, logging & distributing post/deliveries for central office and clients
• Ensuring that room bookings information is up to date and coordinate bookings.

Health and safety

• Responsibility for Health & Safety in Head Office and Information Recorded

HR Support

• To implement and maintain staff information (including car info) and ID Badges
• Requesting references
• Helping to organise volunteer and staff interviews, arranging paperwork etc.
• Organise DBS checks.

Support at the refuges

• Maintain inventories and register of equipment.
• Order supplies as requested.
• Organising donated items
• Co-Ordinate Housing Benefit claims

Data entry

• Familiarisation with the Oasis system.
• Entering information on to the system, accurately.
• Collating data as required (e.g. numbers of referrals).

General admin support

• Support senior managers with daily clerical tasks.
• Plan meetings and take detailed minutes.
• Schedule appointments and update calendars
• Ensuring that any paper forms are up to date and filed appropriately.
• Undertake secretarial duties for the Board of Trustees
• Updating policies and procedures as required, ensuring consistent style.
• To maintain accurate filing and information systems online
• Raise Purchase Orders

Other Responsibilities

• Operate within clear professional and confidentiality boundaries at all times.
• Undertake any other duties commensurate with the role, or to support the overall effective functioning of WAiL, as might be required.
• The tasks associated with this role may vary according to need, particularly in a time of change.