Senior Client Development Manager- Id162037

Introduction

For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It’s our vision to become the STEM talent partner of choice, and we need you to help us get there.

At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, can give you what you need to be our next recruitment superstar.

Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca.

Client Development Manager

Gattaca Projects is the Engineering and Technology consultancy part of the group providing Statement of Work (SoW), outcome-based solutions. Industry trends are pushing more engagements towards SoW and therefore we are seeing significant demand for our services and as such we are investing and growing the team.

The Client Development Manager is integral in providing a portfolio of clients within a sector with an excellent client journey. The Client Development Manager will start to build strong relationships with their assigned clients by; acting as their single point of contact to ensure straightforward interaction, liaising with Fulfilment and Sales to meet SLAs, dealing with queries and resolving issues.

A critical part of this role is engagement with both internal and external stakeholders and you will be required to have a foundation in recruitment knowledge to be able to solve and or delegate tasks effectively. You will be responsible for the executing your business development strategy that will require entrepreneurial thinking and introducing new revenue streams to bring portfolio growth.

Responsibilities:

• Strive to provide an excellent service and delivery to your client(s).
• Proactively identify new business development opportunities within current clients.
• NFI growth across the portfolio.
• Escalate client and NFI risks as and when identified.
• Become the focal point and begin to proactively managing internal and external stakeholders to achieve the above points.
• Begin to build exceptional relationships with a variety of stakeholders (HR, procurement and HMs) and develop the assigned client portfolio.
• Become the single point of contact for the clients; day-to-day point of escalation for client queries.
• Start to manage the end to end recruitment processes on behalf of Gattaca Projects to ensure seamless delivery to our customers.
• Drive NFI growth within the portfolio and achieve targets through effective leadership, consultative support and relationship building at all levels.
• Support regular account review meetings, ensuring client contact relationships are developed, all issues are identified/addressed and relationships are built and strengthened.
• Be aware of the groups product offering and services.

Skills, Competencies and Experiences:

• Proven experience of successfully managing and growing client accounts
• Excellent communication skills
• Self starter, pro-active and driven
• Highly motivated individual who displays initiative
• Strong rapport and relationship building skills
• Demonstrate ability to multi task, and be creative
• Ability to perform under pressure
• Ability to think laterally and identify opportunities for cross-selling
• Seek to improve processes and get the best out of clients

What we offer:

• Excellent Growth and Development Opportunities
• Industry leading training
• Apprenticeship opportunities
• Competitive basic salary
• Flexible working opportunities
• Free onsite parking
• Incentives including team all inclusive holidays

Next Steps

Upload your CV and if we think there is a match, a member of our Talent Hub will be in touch and arrange a phone call to discuss your options and answer any questions you might have.

"I've told any agency I speak to that if you want to be world class compare yourself to Gattaca as they have set the bar." – Safran, RPO Client.

• ID162037