Address
Form of work
SalaryAre you based in the Rutherglen area? If you're ready to take your Customer Service skills to the next level and join a team that's dedicated to providing great service, we want to hear from you!
Hours: 7.30am-5.00pm Monday to Friday and every other Saturday morning 8am-12pm
Location: Strathclyde, 257 Glasgow Road, Rutherglen, Glasgow G73 1SG
What will I be doing?
A Customer Service Advisor is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth.
You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;
- Getting to know our products and services to maximise all customer interactions
- Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Build strong, effective relationships with customers and suppliers, managing feedback accordingly
- Dealing with lapsed accounts
What's in it for you?
- A competitive salary and benefits package, plus generous staff discounts
- A supportive team environment where your contributions are recognized and valued
- Opportunities to grow your skills and career within our organization
- Flexible working arrangements to help you balance work and life
About us
At Jewson, we're proud to be part of the STARK Group and dedicated to providing top-quality building products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
Please apply today with your most up-to-date CV and a member of our dedicated recruitment team will be in touch!
Job Types: Full-time, Part-time, Permanent
