Senior Customer Service And Operations Manager

Assisting operations team, collaborating with suppliers and product development team

Your new company
An exciting opportunity to work for a highly diverse global organisation who specialise in brand licencing and design.
Your new role
• Management of the administrative purchasing of footwear and apparel for the Company• Assisting the Operations team with any additional duties• Handling warehouse allocation and delivery
• Collaborating with suppliers, manufacturers, and logistics partners to ensure timely delivery of the products
• Collaborating with the product development team to plan and manage the production process, ensuring that production schedules, quality standards, and delivery timelines are met. Ensuring that products meet or exceed quality standards.
• Working with suppliers and manufacturers to resolve quality issues, implement quality improvement initiatives, and conduct regular inspections and audits.
• Preparing margin sheets to help with price negotiations; both with the factories and customer
• Compiling a line list with the design team for the coming season
What you'll need to succeed
Relevant industry experience
Self-motivated, able to manage workloads and be a team player
Highly competent IT skills - Outlook, Excel, Word, PowerPoint
What you'll get in return
25 days annual leave
Competitive salary
Staff discount and sample sales
Short leave - up to 2 hours subject to line manager approval
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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