Senior Director Strategic Accounts

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.
As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.
Fortrea’s Business Development team is seeking a dynamic sales professional with a relentless pursuit for exceeding internal and external client experience. This high visibility role will interact with key executive client teams and expand Fortrea’s visibility and relationships within large accounts.
Job Duties:
• Works with Top 100 Sales Leader in Europe and Client Services, Business Unit Presidents, Global Scientific Leadership, Strategic Partnering Leadership and local operational leaders to develop and execute global account strategy within targeted alliance, strategic and key accounts.
• Directly accountable for:

• achieving account portfolio financial goals
• achieving account portfolio relationship building goals
• growing market share of existing BU service lines
• optimizing new BU service line launch financial goals
• liaising with Alliance Management to identify, develop and execute integrated Fortrea opportunities

• Build high-level relationships
• Manages portfolio of defined alliance, strategic and key accounts; responsible for growing orders and profit share in selected accounts.
• Builds relationships with functional client decision makers critical to the business unit.
• May represent multiple BU service lines to client base.
• Provides comprehensive intelligence on key competitors.
• Sells the business unit’s capabilities and differentiation frameworks.
• Principal account interface and commercial negotiator for all BU sites.
• Liaises with Scientific Leadership and Marketing to target scientific input that adds value to account strategy and deepens Fortrea’s scientific perception within accounts.
• Collaborates effectively with sales staff from other Fortrea units to bring potential opportunities to their attention and to identify and win multi-unit projects.
• Develops and establishes long-term account plans.
• Leads and negotiates business unit based MSA’s and preferred provider agreements.
• Accountable for communicating account plans, modification and account activity through Salesforce.com.
• Uses SFDC to manage internal communication and document territory and client information as required.
• Assists in determining margins and pricing with Client Services.
• Participates in proposal scope development as appropriate.
• Liaises with BU general management to ensure high quality delivery of services to account portfolio.
• Maintains frequent personal contact with clients.
• Participates in corporate teams to build relationships with key accounts.
• Leads client presentations.
Experience:
Proven sales experience selling services directly to the pharmaceutical and biotech section with direct interaction with mid-level and executive level decision makers.
Education/Qualifications
- Bachelors degree in life science or business field preferred
- Advanced industry knowledge
- Demonstrated client retention skills
- Ability to manage difficult client and/or financial situations
- Ability to differentiate Fortrea from competitors
- Experience developing and executing strategic business plans
- Ability to manage and motivate client facing teams
- Negotiation skills: direct face to face negotiating experience with major clients
- Demonstrated leadership experience in leading and presenting to executives and senior levels of the client organization.
- Extensive global collaboration experience
- Highly consultative
- Strong customer orientation
- Experience managing Strategic Accounts
- Knowledge of the drug development process
- Ability to influence disparate groups and individuals
- Strong financial acumen: delivering business results in a commercial environment; budgeting; financial planning and reporting
- Demonstrated ability to acquire, grow and retain clients
Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.
Fortrea is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
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