Senior Engineer- Quality

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
You’ll help maintain the standard for engineering excellence at Xero and support your team members in building products together. You’ll demonstrate leadership on best practices, and be a role model and mentor for other team members in quality practices. You’ll contribute to our cross functional environment by working towards the same objectives, using modern principles and practices. You’ll be enabled to seek clarity with technical complexities and be able to demonstrate smart ways to automate. You’ll be able to make data-driven decisions to view, review, and improve the way Xero builds and maintains software.

What you'll do

• Create software - Guide technical design to ensure implementation of quality principles and good engineering practice. Identify the technical blockers and waste that slow down the team, or hinder quality. Work with engineering leadership and delivery teams to identify gaps in quality and testing strategies. Getting involved in all areas of the teams software development lifecycle, providing expert guidance during the various stages such as: Getting involved in planning sessions to make quality a first class citizen upfront. Help engineers uncover and mitigate risks for potential solutions.  Help create test and release plans for new features/products. Aid teams in meeting (and exceeding where appropriate) the Xero standards for production system health (Metrics, logging, and alerting).
• Guide Software Quality - Guide the quality engineering practices for your team, identifying and resolving obstacles to ensure processes and tools are optimised for their context and engineers have the required knowledge and skills. Contribute to and champion Xero’s quality strategy and standards.
• Resolve issues - Recognise and solve for common patterns of failure in the team’s delivery practices, preventing future issues by improving skills, processes or tooling. Measure the cost or value of issues, and often lead incident responses and post incident reviews.
• Engineering standards & frameworks - Contribute to Xero's engineering standards and frameworks. Work closely with engineering leadership to apply standards to software and delivery processes.
• Continuous improvement - Proactively maintain, grow and share knowledge of quality processes and technologies/tools used in the development of Xero’s software applications.
• Deliver infrastructure in a production environment - Champion automation of delivery processes and ensure deployment pipelines are fit for purpose. Coach and support engineers to ensure all software is running as expected, with appropriate risk review to highlight and mitigate potential issues proactively to prevent customer facing problems.

What you'll bring

• Experience of being involved early in projects, aiding product and engineering in thinking about and planning for quality upfront in new features, using Agile development planning processes.  
• Helping teams understand their development processes, and improve them based on their needs. 
• Helping teams review risks around new features/releases and applying appropriate mitigations. 
• Experience in leading test automation requirements and implementing UI testing frameworks from scratch.
• Expertise in working with distributed systems architecture.
• Ability to facilitate discussions on application quality.
• Able to act as incident coordinator in production incidents.
• Experience in coaching and mentoring engineers across multiple disciplines.

Why Xero? Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.