Senior Hospitality Manager - Chelsea Fc

Senior Hospitality Manager at Chelsea Football Club

38K Basic

· 5 out of 7 days per week

· Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)

· Aviva Digicare – Free annual healthcare check

· Exclusive Benefits & Wellbeing site (Perks at Work)

o Entertainment discounts – up to 55% off cinema tickets

o Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)

o Travel discounts – Discounts with holiday companies such as TUI and Expedia

o Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards

· Meals on duty

· Vodaphone discounts

· Pension scheme and Life Assurance

· Employee Assistance Programme

· 23 days + BH’s and additional day off for your birthday

· 2 days additional leave, following return from Maternity leave during first year back

· Competitive and supportive family benefits

· Day off for babies 1st birthday

· Holiday purchase scheme

· On-going training & development and career pathways

· Professional subscriptions paid

· Financial wellbeing programme and preferred rates on salary finance products

NATURE AND SCOPE OF JOB

To manage and work alongside the team of Event Managers, who are responsible for driving the standards in the preparation of corporate lounges and thorough presentation of the food and beverage offer to guests attending all meetings and events To support the Deputy Heads of Hospitality and Event Catering in the planning and delivering all catering activities at Chelsea FC This is a “hands on” role, requiring a positive can-do attitude and a high level of attention to detail.

Operational

• To lead by example and take charge of all daily operations and catering delivery on the floor within the work place as an exemplary Hospitality Catering Manager should

• To actively take lead on the larger setups and areas on match day that are allocated to you by the Deputy Heads of Hospitality and Event Catering. This includes independently carrying out staffing plans, bespoke orders, pre conferences with the relevant stakeholders and liaising with suppliers directly to tailor an event to the client’s needs and deliver operational excellence • To ensure that all company quality standards in every aspect of the operation are adhered to at all times

• To effectively communicate company standards to your team and monitor adherence to these standards

• To ensure the full and clear communication of all client requirements and expectations

• To manage the opening and closing procedures of the department are adhered to at all times

• To ensure all on site documentation is completed to the agreed standard and timescale and that an effective system is in place for the filing, storage and retrieval of all document. This includes but is not limited to H&S sign offs, Hospitality Catering Managers checklists and other daily departmental sign offs that occur through the business.

• To lead by example and ensure members of the team wear the correct, full and clean uniform whilst on duty. Actively address all issues relation to non-adherence of Company standards

• To respond to the pace of the business in terms of speed of work and productivity

• To be aware and adhere with statutory, legal and Company requirements for: Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures

• To report all maintenance issues and hazards as in the Company Health and Safety Manual

• To attend unit meetings and cascade briefing information accordingly

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.