Role: Senior Mac Support Engineer
Location: Central London, Hybrid Working
Salary: £45,000 - £47,500
I am recruiting for an Mac Support Engineer to be based at award-winning Digital Marketing & Design company in Central London, with hybrid working.
This is a great opportunity for an internal IT engineer or an MSP Engineer to join an international IT team and work with colleagues at a variety of levels on highly technical projects and infrastructure support.
Overview of Role:
- You will be based in the London Office of an international Marketing & Design Agency, delivering exceptional IT Support
- Working on tickets and service requests, and being available at first hand to provide Mac & Windows Desktop Support
- You will be the main point of escalation for end users and key stakeholders via Teams, Email, Phone and Face2Face
- You will liaise with 3rd Party Suppliers and assist the office in negotiating new IT Contracts
Key Skills Required:
- Provide outstanding customer & client service experience
- Excellent Communication, interpersonal and relationship building skills
- Knowledge and understanding of best practice frameworks for the delivery of IT systems
Technical Requirements:
- Mac OS Desktop Support
- OKTA Administration
- JAMF or Apple Business Manager Experience - ESSENTIAL
- Windows Server Administration
- Azure or AWS
- Windows Remote Desktop Services
- Extra bonus if you have experience with Jira
What You Get in Return:
- Competitive Salary of up to £47,500 (DOE)
- Flexible Working Available
- Huge Benefits Package
- 25 Holidays + Bank Holidays
- Clear Progression Plan
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.