Senior Manager Risk, Risk Management

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to lead our Security and Loss Prevention Risk Management team. In this key role, you will manage a team of Risk Management professionals who identify and manage risks to our people, operations, and assets across Europe, Middle East, and Africa (EMEA).
Key job responsibilities
- Manage a team of Risk Analysts and Managers who translate threat identification into risk assessments, risk treatment plans, mitigation strategies, and escalation frameworks
- Partner with teams across the globe to coordinate risk assessments to analyse current risks and identifying potential security risks that are affecting operations across the region, improve global Risk Management processes, and implement global standards
- Identify control deficiencies and engage with internal teams to measure impact, design, and drive remediation
- Conduct complex risk assessments and oversee the implementation of risk mitigation / treatment plans
- Develop risk strategies that ensure a given risk is managed within the risk appetite
- Develop and implement strategic goals and roadmaps and drive strategic initiatives impacting the entire EMEA Security and Loss Prevention team
- Identify opportunities to transform the delivery of the risk program with emphasis on standardization, optimization, innovation and automation.
- Lead Incident Management Teams as required.
- Support the wider delivery of security and loss prevention programs across the Region and contribute towards the development of global capability.
- Support other teams managing Risk & Resilience in the Region
- Implement Global Policies and help develop the global risk framework.
A day in the life
As the Senior Risk Manager of the Risk Management team, you will manage a team of professionals supporting the Security and Loss Prevention team with translating threat identification into risk assessments, risk treatment plans, mitigation strategies, and escalation frameworks. You will operate in a highly diversified and volatile environment which includes numerous regulatory and law enforcement environments, cultures, languages, criminality levels, as well as national, political, social, and security complexities across EMEA. No one day is the same, so you should expect the unexpected and be able to reprioritize workloads. One day you may be managing operational risk at an enterprise level and the next advising the business on new delivery models. You will develop and manage a risk governance framework that ensures the standardization and consistent application of risk policy and standards across the EMEA region. You will monitor existing and evolving threats, assess risk level changes to drive increased preparedness, and enable business adaptation as well as absorption of changing risk conditions. You will develop risk strategies that ensure a given risk is managed within the risk appetite. You will identify control deficiencies and engage with internal teams to measure impact, design, and drive remediation. You present assessment results to stakeholders throughout the business to drive alignment on Risk Management strategies and train, advise, as well as partner with other teams in identifying, managing, and mitigating risks through robust standards and processes. You partner with teams across the globe to coordinate risk assessments to analyse current risks and identifying potential security risks that are affecting operations across the region, improve global Risk Management processes, and implement global standards.
As the Head of the Risk Management team, your work is both strategic and tactical: you develop and implement strategic goals and roadmaps and drive strategic initiatives impacting the entire EMEA Security and Loss Prevention team, but you also manage the daily workload of your team. You set your team’s project and program management direction and you will be accountable for your team’s performance. Thus, you ensure that the team can effectively deploy resources to deliver their work. You risk assess and prioritize incoming workload to ensure delivery meets service level agreements with internal customers and avoid adverse impact to the business. You will use your knowledge and expertise to coach as well as manage your team and to remove blockers preventing them from achieving their goals and objectives. You manage the planning of recruiting as well as frugal deployment of resources. Finally, you will engage senior management from across EMEA to build a culture of Risk Management awareness, ensure a positive working relationship, and understand opportunities to support.
About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the Risk Management team does this by creating and maintaining risk frameworks to ensure continuation of our business, providing risk assessments, risk preparedness, contingency planning, and incident response as a service to business and operational Security and Loss Prevention teams. We provide strategic, tactical, and operational mechanisms by working closely with senior management and various other support teams in a global framework. We accomplish this through policies and standardized guidelines based on best practices, using technology to eliminate subjectivity, complexity, and variation, identifying, preparing for, and mitigating the impact of adverse events, and auditing our practices to ensure compliance and consistency. Focus areas include People, Inventory, Operations and Process Risk. The team also support Incident Management, Large Scale Events and Resiliency.
We are open to hiring candidates to work out of one of the following locations:
Greater Manchester, GBR | London, GBR

BASIC QUALIFICATIONS

• A relevant degree or degree equivalent (e.g., security, risk, political science)
• Relevant advanced experience in Risk Management, resilience, loss prevention, or a related field
• Relevant experience managing a team dispersed across a geographical area as well as development, hiring, and performance management
• Relevant advanced experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Advanced proficiency in written and verbal English
• Proficient in the use of Risk Management Information Systems and developing Key Risk Indicators.

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position