Company

Rise Technical RecruitmentSee more

addressAddressHomeworking
type Form of workPart Time, Home working available, Permanent
salary Salary80000.00 - 95000.00 GBP Annual + Pensions + Benefits
CategoryCustomer Service

Job description

Senior Product Manager
Remote
80,000 - 95,000 + Pension + Benefits
Excellent opportunity to join an innovative global B2C e-commerce business and play a pivotal role at the forefront of their post-booking experience team as a Senior Product Manager. The company offers incredible benefits and flexibility, an inclusive and empowering working environment and opportunities for growth and career progression in a role that will allow you to innovate and challenge.
This company is a young but recognised and reputable business within their marketplace trusted by millions of users annually, they currently operate in 15+ countries across 3 continents with further global expansion plans. They have seen great success and as a result are looking for a great individual to join their post-booking experience team to own, develop and optimise the user journey.
In this role you will optimise and take ownership of the post booking customer journey process, which is of critical importance within the intermediary e-commerce industry. You will focus on customer retention, referrals, implementing measurement frameworks and scope tooling. The role will require you break down tasks and prioritise them accordingly with a sense of urgency and have a growth-hacking approach. This role is full remote, and candidates can be located anywhere +/- 2 hours of CET.
The ideal candidate will have experience and track record as a Product Manager with a clear entrepreneurial and commercial mindset with previous experience in a two-sided marketplace. They will have to be user focused continuously looking for new ways to drive and scale the product through a challenger mindset and being open to experimentation. As a manager of a wider team the candidate should be a great team player, possess strong stakeholder management and communication skills.
This is a fantastic opportunity for a Product Manager with a strong background within a two-sided B2C marketplace to join an incredibly exciting and innovative ecommerce to make a real impact on their post-booking customer journey experience; and take advantage of the incredible benefits, remote working opportunities, flexibility, and empowering environment on offer.
The Role:
Take full Ownership of the Full Customer Journey
Optimise the customer experience
Leveraging post booking experience to increase booking and referrals
Implement own measurement frameworks
Work with dedicated Engineering team
The Person:
Track record as a Product Manager in two-sided marketplace with focus on customer retention
Experience performing AB Tests
Entrepreneurial and commercial mindset
Ownership mentality and Challenger mindset
Strong Stakeholder, Communication and Leadership skills
Located +/- 2 hours of CET
Reference Number: BBBH (phone number removed)
To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Refer code: 3019706. Rise Technical Recruitment - The previous day - 2024-03-18 06:08

Rise Technical Recruitment

Homeworking
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