Senior Property Manager

Position: Senior Property Manager

Location: Homebased (Bristol based portfolio)

Working Hours: 09:00 – 17:00 Monday – Thursday, 09:00 – 16:00 Friday

Salary: Competitive

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The Senior Property Manager is responsible for the day to day management of a portfolio of developments in and around the Bristol area. Key responsibilities and tasks include:

• Responsible for all management aspects of all developments within the portfolio.

• To carry out development inspections as necessary to ensure the Companies’ responsibilities are met.
• To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
• To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
• To work with customer formed groups such RA’s, RMC’s RTM etc.
• Ensuring Customer complaints are resolved effectively and in a timely manner.
• To liaise with our Accounts department to ensure accurate financial management of the development.
• Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
• To ensure all works undertaken by contractors are of suitable quality and cost effective.
• To ensure all Health & Safety and Industry legislation is adhered to.

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• At least 3 years’ experience in the residential property management sector.
• Ideally AIRPM qualified.
• An understanding of the Building Safety Act 2023 and Fire Safety regulations.
• A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
• Must have a full UK driving license.
• Must have intermediate computer skills in Microsoft packages.
• Previous experience of contract management.
• Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
• Attention to detail, whilst having the ability to keep perspective and make informed decisions.

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.