AddressAbout Us
We are Cooksongold, the UK's largest one-stop-shop for the jewellery maker and we’ve been proudly supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. We form part of the Heimerle + Meule Group, one of Europe's largest refiners and processors of precious metals.
Our head office is based in the heart of Birmingham Jewellery Quarter, our London Trade Counter is in the centre of Hatton Garden, and together we form a friendly, well-established but growing business of 280 employees. With almost 60% of employees having worked at Cooksongold for over 5 years, why not come and join the team?
We are currently looking to recruit a confident Senior Sales Advisor to join our thriving, busy Hatton Garden Store. You will be the face of the store, offering a quick, reliable and friendly service to our customers.
What you’ll be doing:
The Hatton Garden Store is looking for a Senior Sales Advisor to help lead the Sales Team in providing excellent customer service through our Sales Counters and Collections desk.
You will Supervising a team of experienced Sales Assistants and report to the Assistant Store Manager.
Working alongside the friendly team of people who are made up of Jewellery Makers, Hobbyists and non-trade individuals providing customer service and product information to a wide range of customers.
Helping where required, whether that’s product sales, scrap queries, product advice or administration to ensure everything runs smoothly.
Assisting the Store Management team by maintaining the store and products to a high standard, including stock replenishment when needed.
What you’ll need to bring to the show:
Previous experience in a customer facing role
A jewellery making qualification or relevant experience is ideal, but not essential
Team spirit, you’ll need to be prepared to get involved in whatever it takes to get the job done
A supervisory role will be ideal, but not essential as we are looking for the right candidate who shows the right potential.
What we can offer you in return:
- A starting salary of £26,286 per annum
- Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household
- Interest free loans for travel to work costs (annual travel passes / parking permits / clean air zone passes)
- 32 days’ paid leave per year increasing to 34 days with service.
- A generous Pension Scheme, employee contributions are matched by the company up to 8%
- Life Assurance up x6 salary
- BIG discounts on company products – everything from precious metal to tools
- Eyecare Vouchers
Our working week totals 37.5 hours per week Monday – Friday 08:30-16:45 hours, with a 45 minute unpaid break.
What Next?
If you like what you hear and want to join us, we’d love to hear from you. We aim to get back to you within 10 working days.
Other organisations may call this role Retail Senior Sales Advisor, Retail Senior Sales Assistant, Jewellery Senior Sales Advisor, Jewellery Senior Store Assistant, or Jewellery Senior Sales Assistant.
So, if you have the customer service experience to excel as a Senior Sales Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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