Senior Salesforce Solution And Technical Architect

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

Reports to the C2C Lead Architect and works with other colleagues across the wider programme team and business to apply expert technical knowledge and experience of Salesforce to derive the most appropriate solution along with detailed architecture design and Technical specifications.

This is a hands-on role that requires significant technical experience with multiple Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud) and ideally related Conga Quote to Cash technologies.

Core Duties/Responsibilities

The successful candidate will be responsible for the following

• Leading technical understanding of requirements and assessment to derive the most appropriate solution
• Performing solution effort sizing and supporting the definition of a delivery plan and user stories
• Assess, advocate for and approve external technologies, such as Salesforce AppExchange packages, for their suitability
• Provides Salesforce architecture design expertise in integrating our Salesforce solution to other ecosystem platforms (eg ERP and Production platforms), working with middleware
• Guides various aspects of project DevOps including sandbox strategy, metadata and data migration, environment comparisons and version control
• Provide Solution Blueprinting, mapping Salesforce features to business requirements.
• Supports project delivery defining business, functional, and Technical requirements
• Provide technical governance and risk management during discovery, design and delivery

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviours:

Mandatory

• Certified Salesforce B2B Solution Architect
• Certified Salesforce System Architect
• Extensive experience in in the advertised role, and with significant track record of multiple medium and large-scale Salesforce implementation and support projects
• Experience of working with third party suppliers and system integrators
• Hands-on knowledge of Salesforce Core Cloud and AppExchange solutions
• Experience connecting to AWS middleware from Salesforce
• Strong analytical skills, problem solving and troubleshooting abilities
• Excellent written and verbal communication skills with the ability to persuade and influence
• Ability to produce accurate work under pressure with frequent deadlines.
• Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams
• Excellent stakeholder management skills, with the confidence to challenge supportively and effectively where appropriate.

Desirable

• Certified Salesforce Technical Architect
• Experience with Conga products including CPQ, CLM and Billing
• Web development skills including CSS, JavaScript, HTML, XML are added advantage
• Software development fundamentals such as knowledge of data structures, object-oriented programming, relational database design, and design patterns
• Data modelling, SQL, integration with Web Services (SOAP / REST / XML)) WS-* stack and WSDL

What We Offer

Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit

Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary

Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform

Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more

Time Off - 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing

Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks