Senior Stewardship & Events Officer

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A large prestigious Local Authority is seeking an immediate experienced Events Officer to join an interesting and developing events team for a 6-month period, or longer.
Purpose of Post

To produce major outdoor events as part of an ambitious new Plan for the City of London, which is set to transform its attractiveness, and to build on its reputation as a destination that is fun, inclusive, sustainable, and welcoming. To deliver a high-quality and popular visitor experience that appeals to a diverse range of audiences within this context.
To support the Events Manager in planning, executing and establishing an annual programme of high impact 'must do' major events that are bold, popular, inclusive, sustainable and truly stand out in the national calendar.
To deliver value to defined audience groups, inviting people to share in the City's unique treasures and providing them with memorable opportunities to experience these through the events programme.

Main duties and responsibilities

• Undertake planning, coordination, production and stakeholder-relations duties for the major events programme.
• Manage internal approval processes, including required applications to Highways, Environmental Health, City Surveyor's and other internal teams.
• Coordinate production logistics, including infrastructure, power, cleansing and security.
• Support the Events Manager by ensuring compliance across licensing, health and safety and other areas; creating, collecting and processing relevant event documents supported by the role (e.g. risk assessment and method statements, public liability insurance certification etc).
• Support the Events Manager to programme and schedule major event content, contributing ideas, assessing timings in relation to the proposed calendar, and advising on logistics.
• Attend all events designated for the role and assume an event/stage manager function as appropriate, responding to any issues as they arise during the event (deferring to the Events Manager where necessary) and ensuring that the highest standards of production and visitor experience are maintained at all times.
• Liaise with internal departments to ensure all relevant teams are aware of the events programme, there are no clashes with the wider organisation's events calendar and all relevant information is circulated internally and communicated effectively.
• Be the main point of contact for artists, event producers, production teams, agencies, suppliers and contractors regarding all event specifications and requirements.
• Support the Events Manager so that all events are delivered on time and to budget, updating budgets and records as required.
• Work with short-term freelance production and technical teams on event delivery, coordinating crew and other requirements as necessary.
• Ensure participatory and community engagement opportunities are embedded in the organisation's Events Programme, working closely with the Learning and Engagement Officers and managing any production requirements for projects that may be showcased as part of a major event.
• Support the Events Manager with programme research and by creative contributions that help shape the Major Events Programme, bringing bold, popular and mainstream ideas that promote inclusivity, diversity and sustainability.
• Support the Events Manager and Promotion Team to ensure the Major Events Programme reaches a wide audience demographic, whilst engaging with defined audience groups by working with local and wider London communities in the delivery of the event, assessing content to discern interest in specific audience groups, advising on potential co-promotions or partnerships with other parties involved in the event, and providing marketing content.
• Support the Events Manager by advising him/her on environmental sustainability and accessibility and ideas for ensuring best practice is embedded in the programme.

Experience required

• Project management qualification or significant experience of managing event-based projects, ideally (but not essentially) within a cultural or tourism context.
• Training (or good level of experience) in compliance, to include licensing, health and safety, crowd management and/or traffic management.
• Experience of managing cultural events, ideally in an outdoor context.
• Experience of on-boarding audiences at events and good customer management skills.
• Experience of co-ordinating the input of partners and suppliers, such as artists, technicians, and producers in the lead up to and at events.
• Experience of assessing technical requirements and of working with technical teams to produce and deliver projects and events.

• The ability to multitask, prioritise and manage multiple events and projects against challenging deadlines.
• Proven event and stage management skills with demonstrable experience of planning and delivering events
• A well-organised and methodical approach to event planning and delivery.
• The ability to think on your feet; to crisis manage and take corrective action at events if required.
• Demonstrable ability to work closely / communicate effectively with a range of internal and external stakeholders at various levels.
• Excellent written and oral communication skills with the ability to discuss detailed arrangements for events and form successful working relationships with people at all levels.
• Proven ability to work well as part of a team and on one's own with a minimum of supervision using initiative with accuracy.
• Conversant with Microsoft Office and event management tools to track progress against events and evaluate them.
• A flexible, enthusiastic, adaptable and creative approach to work.
• A demonstrable interest in the culture, the creative industries and/or public events.

Working hours: 35 hours p/w (Mon-Fri); occasional evening, weekend and Bank Holiday work at events will be required with TOIL offered in return.

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