Senior Support Worker

BDS are recruiting for an experienced Senior Support Worker to work within a supported housing setting, working with ex-offenders and vulnerable people.

The role will involve travel around the South Wales area, covering Cardiff, Swansea, Cardiff, Pontypridd, Merthyr and Newport, you will need to be a driver with access to a car for this position.

40 hours a week Monday to Friday, service Hours are 8am to 10pm and to include 1 Saturday a month.
£14.66 per hour PAYE / £19.15 per hour UMB

Act as a senior operational practitioner working across the area guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management and carry a caseload of complex need service users.
Line manages Support Workers as needed for temporary periods; deputising for Service Leads and be a key role in supporting targeted failings services.

Improve the lives of service users by co-ordinating the provision of direct housing related support and housing management services by working with area operational and central support teams and liaising with a range of external agencies and partners.
Co-ordinating and delivering service improvement plans for a service or group of services working in collaboration with the Quality team and Service Leads. Support in the co-ordination of service audits.
Work with the Quality and Safeguarding Team on development and implementation of procedures and toolkits relating to working with service users who require higher levels of support.
Be a safeguarding lead, advising teams on effective management of incidents, practice, and reporting. Liaise with relevant external agencies e.g. Local Authority, Social Services, Children’s teams etc.
Act as an operational subject matter expert to input to policy and procedure reviews.
Carry a small caseload of complex need service users.
Be a senior operational representative for complex case reviews with external professionals.
This is a temporary ongoing position, initially through to the end of October, possibility of being extended or becoming permanent for the right person.
Full job spec available on request, or submit your CV for immediate consideration.

Job Types: Full-time, Temporary contract

Pay: £14.66-£19.15 per hour

Application question(s):

• Do you have an enhanced DBS issued in the last 12 months or registered on the update service?

Experience:

• supervisory: 1 year (required)

Licence/Certification:

• Driving Licence and access to a car (preferred)

Work Location: In person

Reference ID: Cardiff