Address
Form of work
SalaryBAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.
Role summary
The chosen candidate will play a crucial role within the Classified Infrastructure team, undertaking the responsibility of maintaining and managing the overall performance and availability of classified networks and other hosted systems, and actively providing support to users at all levels of the organization—effectively addressing infrastructure support issues, which is an essential aspect of their role
Principle Responsibilities
- Administering a blend of physical and virtualized production environments.
- Providing technical input for infrastructure changes in adherence to change management processes.
- Contributing to design and assurance processes.
- Timely resolution of incidents within agreed-upon service levels.
- Identifying and taking ownership of underlying problems discovered during day-to-day operations, managing them to resolution, and escalating to the regional TS Service manager when necessary.
- Installing and supporting hardware, including servers, networking equipment, PCs, thin clients, printers, and telephones.
- Installing and supporting software, encompassing both server and desktop applications.
- Offering support for Exchange, Active Directory, VMWare, SharePoint, and Citrix platforms.
- Providing support for Linux OS, covering variants of Redhat and Debian.
- Offering network support for Cisco environments.
- Executing routine operations schedules for servers, server applications, databases, systems, and network elements using established and repeatable procedures following corporate standards and requirements.
- Updating or creating additional material as needed.
Education / Experience At least two of (or equivalent)
- RHCSA / RHCE (preferred)
- MCSA / MCSE (preferred).
- CCNA / CCDA.
- VCP
- 3-5 years' experience of working in a busy IT Department, or other relevant work experience.
Technical Skills
Advanced installation, configuration and support of the following:
- Linux OS, platforms including variants of Redhat and Debian
- Microsoft Active Directory
- Microsoft Windows Server 2016 & 2019
- Microsoft Exchange 2016 & 2019
- SQL Server 2016, 2017
- Windows Desktop
- VMWARE (Infrastructure 5.5 and higher / vSphere 7)
- Networking & Security - TCP/IP, DNS, Firewall Install, Configure & Support
- Citrix
- Provisioning service
- End point protection
Personal Characteristics
- Meticulous attention to detail and exceptional analytical and problem-solving skills.
- Maintains a positive attitude and thrives under challenging deadlines.
- Adept at managing multiple priorities in dynamic environments.
- Excellent communication skills, both written and verbal, with strong interpersonal skills.
- Adopts a flexible approach to work, showcasing the ability to proactively take initiative and work independently, yet equally comfortable collaborating within a team where ideas and skills are shared.
- Quick learner with the ability to acquire new skills on the job.
- Possesses a keen understanding of the potential impact of changes on existing environments.
- Professional and adaptable, capable of swiftly adjusting to changing requirements or priorities and redirecting efforts to assist other teams or projects.
Other Attributes
Due to the secure network required this role will be based on-site at either our Yeovil, London or Guildford sites, travel to other locations will also be required when necessary. Additionally, there may be a need for the lifting and movement of equipment as part of the job responsibilities
Candidates must already hold UKSC to be considered for the role and be a UK national eligible to obtain DV clearance
Life at BAE Systems Digital Intelligence
We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.
By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.
Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.
Division overview: Functions
At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software.
As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
