Service Administrator

Service Administrator

Location: BMW & MINI Bournemouth

Hours: 45 Hours per week, Monday to Friday 8:00AM to 6:00PM

Salary: Basic plus OTE up to £32,000 (site dependent)

Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support and employee discount for servicing and popular retailers

Who we are

Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.

We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.

The role

As a Service Administrator, You will be a key part of the service team providing support to our service advisors and aftersales manager. This role will also involve customer facing work therefore you will be enthusiastic with a keen eye for detail and a passion for delivering an excellent level of service both internally and externally.

Who you are

• Previous Administrator expereince
• You will be passionate about the customer journey and giving a great customer experience

• You are comfortable working to deadlines

• You will have strong attention to detail and organised
• Strong Microsoft office skills
• Tech savvy, ideally having used CRM systems in the past

What you’ll do

• Ensuring the accurate and timely completion of all department administration
• Contribute to department marketing strategies to promote all products and services
• Plan ahead and manage time carefully to ensure all tasks are achieved
• Greet customers and visitors promptly courteously and professionally
• Develop and maintain professional working relationships with all customers, colleagues, suppliers and external representatives

If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.