Service Administrator

Service Administrator

• Location: Aldermaston, Easter Park
• Job Type: Temp to Perm
• Working Hours: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-4:30pm
• Pay Rate: £14.00 - £15.00 per hour

We are seeking a Service Administrator to join our team on a temp to perm basis. This exciting new role involves managing individual service and maintenance contracts and working closely with the service coordinator to deliver a first-class customer experience.

Day-to-day of the role:

• Manage and oversee individual service and maintenance contracts.
• Collaborate with the service coordinator to ensure seamless service delivery.
• Co-ordinate and maintain the contract diary.
• Engage with customers to understand their needs and ensure their satisfaction.
• Coordinate and schedule service appointments and maintenance checks.
• Maintain accurate records of all service activities and customer interactions.
• Handle administrative tasks related to service contracts and documentation.
• Support the service team with any additional tasks as required.

Required Skills & Qualifications:

• Proven experience in an administrative role, preferably within a service environment.
• Excellent organisational and time-management skills.
• Strong communication skills, both written and verbal.
• Ability to work effectively in a team and independently.
• Proficiency in using office software for record-keeping and scheduling.
• A customer-focused approach with the ability to resolve issues efficiently.

Benefits:

• Competitive hourly pay rate.
• Opportunity for permanent employment.
• Work within a supportive and dynamic team.
• Regular working hours with early finish on Fridays.

To apply for the Service Administrator position, please apply on line and I will screen your cv and come back to you with more information if successful.