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Form of work
SalaryVacancy - Service Advisor - Exeter Area
An exciting opportunity has arisen for dynamic and highly motivated Service Advisor to join our client's busy aftersales team at their prestige franchised main dealer in the Exeter area.
Basic - 26.5k
Realistic OTE - 33.5k (uncapped)
Mon - Fri - 8.00am - 6.00pm (with rota'd early finishes - 1 x 4.30pm, 2 x 5.30pm, 2 x 6pm)
Sats - 8.00am - 1.00pm (1 in 5)
Main tasks and responsibilities:
Responsible for prioritising customer requirements throughout the service operation
To ensure every opportunity is met to achieve customer 'Fix First Visit'
Primary focus being upselling additional work and add ons
Monitors workshop loading, ensuring continuity to maximise productivity
Allocates the flow of work into the workshop, maximising available resources
Manages the standard and quality of technical information
Ensures that the authorisation of warranty and goodwill meets the manufacturers recommendations
About you:
Previous service/sales experience within the Motor industrial (Desirable)
Proven sales track record, transferable skills from other sectors will be considered
Experience of a customer focused environment
Specialist/ technical product knowledge
Admin and IT Skills
Benefits:
25 Days holiday (plus bank holidays)
Bonus scheme
Car Benefit Scheme
Scottish Widows Salary sacrifice Pension Scheme available
Employee Assistance Programme
Benefits Hub with 1,000s of amazing deals on all brands employees love
Life Assurance
Enhanced sick pay
Excellent training and support
Career progression
Aspiring Managers programme
Cycle to work scheme
Eye care vouchers
Long service awards
If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.
