Service Advisor Apprenticeship

Remit are delighted to be recruiting for Sherwood Truck & Van for a Service Advisor Apprentice at their Nottingham branch NG2 1RX. Your duties will include• Liaise with external and internal customers and ensure work is authorised.• Support and maintain customer service schedules, MOT and O Licence requirements.• Audit job cards (work orders) and associated service documentation for accuracy and adherence to internal and external procedures.• Ensure Service / Inspection Documentation is correctly completed and customer defect procedures adhered to.• Loading and daily checking of R2C to ensure all customer sheets are correct and complete• Assist in maintaining a daily flow of quality job cards to Administration for costing/invoicing.• Re-book any work and liaise with the Parts Dept. to ensure work is carried out promptlyTraining to be Provided

As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2On successful completion, you will receive:• Level 2 in Customer Service• Level 1 Functional Skills in English & Maths (if required)