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SalaryThe Role:
Title: Service Charge Invoicing Officer
Contract type: Permanent
Hours: Full-time, 35 hours per week
Location: West Ham Lane, Stratford or Sale Point, Manchester
Persona: Agile, office-based 20-40% (3-4 days homeworking, 1-2 days in office)
Salary: London Weighted - Starting from £31,923 pa
Outside London - Starting from £28,045 pa
Closing date for completed applications: 5th April 2024
Interviews will be held on: 15th or 18th April 2024
The Service Charge Invoicing Team here at L&Q are responsible for coding and processing Service Chargeable invoices submitted by external contractors.
We are looking for an enthusiastic and self-motivated individual to become part of the team. Your role will be to accurately code and process high volumes of invoices and work effectively with stakeholders to support the correct allocation of costs and investigate any anomalies and coding issues.
You will need to:
- Be numerate.
- Have great attention to detail.
- Be able to demonstrate experience of Microsoft applications.
- Have strong verbal and written communication skills.
- Be team orientated with the ability to work independently as well as part of a team, whilst prioritising workload.
Previous experience of Service Charges, Ground Rent and Utility bills would be an advantage.
The drive to provide the best service possible to all our customers will be essential in the successful candidate.
If you are interested in this role and have the experience required, then apply without delay!
We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
Our commitments:
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
