Service Charge Officer Analyst

Service Charge Officer (Analyst)

Basingstoke, Hampshire

Contract until the end of October

Hybrid working

My client located in Basingstoke are seeking a Service Charge Officer to join the team on a contract until the end of October. 

This role will suit someone with good analytical, Excel & customer service skills. A background in property would also be beneficial.

Your role will include:

- Calculating and preparing estimated Service Charge budgets for properties in your area, and issuing statements to customers
- Annual reconciliation of Service Charge accounts against estimates, calculating & applying balancing adjustments, and informing customers
- Collating and analysing a variety of data
- Providing a great customer-focused service, being the first point of contact for customers, providing understanding & resolutions to complex queries & disputes

Experience required:

- Be customer focused
- Demonstrate thorough analytical skills with strong experience in Excel
- Have high attention to detail to ensure data is accurate and reliable
- Be a collaborative team member, but also able to work independently and under pressure
- Plan and prioritise your workload to balance
- Work proactively with others to resolve complex queries quickly 

To be considered for this position you must Apply Online or contact James Coyle in the Reed Basingstoke office. If successfully shortlisted, you will receive a call from one of our consultants. We are unable to respond to all applicants and if you do not hear from a consultant within 10 days then unfortunately on this occasion you have not been shortlisted and we suggest you keep a look out for future roles advertised by REED Business Support Basingstoke.