Service Charge Project Manager

Service Charge Project Manager 

Bedford (Hybrid) 

£45,000 per annum  

Full time (37 hours per week) 

Permanent 

We are currently looking for a Service Charge Project Manager to join our Finance Team. This is an exciting new role and opportunity to be a part of the transformation process. You will be a lead role within the organisation to review how we administer Service Charges across our portfolio, leading on a project of implementing change. The successful candidate will ensure that an excellent high-quality service is provided to our internal and external customers. 

What you will be doing: 

• Act as the key project resource for the Service Charges improvement project and in the implementation of systems / processes / interfaces arising 

• To lead on a review of the Service Charge setting for both rental and home ownership properties on fixed and variable Service Charge regimes. 

• Lead and project manage the work-stream, project deliverables and milestones 

• Liaise with the Homes and independent living teams to review, calculate and implement revised estate, scheme and unit apportionments 

• Lead the work-stream for re-structuring and cleansing the property database and coding 

• Provide technical advice to the organisation. 

• Produce letters, notifications and information documentation required as part of the Service Charges processes 

• Collaborating with and challenging key stakeholders. 

• Establishment and maintenance of sound financial systems and procedures, ensuring that these are standardised across the project to improve efficiency and effectiveness 

We’d love to meet someone with: 

• With at least 4 years' experience of working in a financial environment 

• Considerable experience of Service Charge management in the housing sector 

• Experience of working with computerised Financial and Housing Management systems, including Service Charge modules 

• Great attention to detail and ability to work systematically to achieve objectives 

• Excellent numeracy skills and an ability to understand, analyse and manipulate information and data 

• Lease and rental product knowledge 

• Ability to interpret and convey complex information (orally / in writing) to a range of diverse audiences and liaise credibly and articulately with other professionals 

Amongst what we offer you is: 

• A competitive salary of £45,000 per annum 

• 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service) 

• A generous contributory pension scheme 

• Enhanced family leave 

• Private health care 

• Free life assurance 

• Access to an extensive suite of wellbeing services and tools including a digital gym 

• Opportunities for learning and development 

• Discounted gym membership 

• Retail discount scheme 

• Hybrid Working 

Please note the successful candidate will need to complete a basic DBS application. 

Closing date: 10^th May 2024 

Interviews to be confirmed 

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.