Address
Form of work
SalaryService Coordinator
Permanent
Salary –Up to £30,000 per annum,
Monday to Friday 8:30am – 5pm/9am – 5:30pm
Hackney
Service Coordinator
Job Description
- Schedule work orders with suitable field engineers
- Liaise daily with engineers to ensure service jobs are completed
- Liaise with engineers for missing paperwork and certificates
- Open and maintain customer accounts by recording account information
- Raise Jobs following receipt of a client’s purchase order
- Monitor all service agreements to ensure visits are carried out as per contract
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
- Raise callouts assist with placement of orders, refunds, or exchanges
Service Coordinator
Essential Experience/Skills/Qualifications
- Excellent communication skills
- Previous experience working in a similar role scheduling engineers and administrative duties
- Competent using Microsoft Office and able to learn new systems.
Service Coordinator
Company Benefits
- Bonus based on company performance.
- Company pension
- Life Assurance Scheme x4 salary
- 20 days holiday plus the 8 bank holidays, raising to 25 days
- Birthday holiday scheme.
If you feel you’re a good fit for this position, please click ‘apply’
