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SalaryJob Title : Service Desk Co-ordinator
Salary : £20-25,000pa
Details : 9am – 5.30pm / Monday – Friday / 20 + 8 days holiday + 3 days Christmas shut down
We are a West Midlands based refrigeration service provider working in the Retail, Restaurant, Hotel and Leisure sector proving installation, faulting finding and repairs.
The Role
We are currently recruiting for an experienced Service Co-ordinator in our office to be the first point of call for the service engineers and clients completing the below tasks
· Allocating work to 8 service engineers and also sub-contractors
· Managing emails and telephone call enquiries
· Ordering parts
· Keeping clients up to date
· Chasing up jobs and ensuring someone is assigned to them
· Processing job sheets, quotes, purchase orders
· Ensure administration processes work effectively
Requirements
· Previous experience on a service desk
· Great communication and customer skills
· Able to work well in a team
· IT literate
Job Types: Full-time, Permanent
Salary: £20,000.00-£25,000.00 per year
Benefits:
- Company car
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
