Service Coordinator And Administrator

Adecco Crewe are looking for an enthusiastic Service Coordinator and Administrator to join our client's team based in Crewe. This is a fully office based role, joining a friendly and supportive team with a fantastic working environment. The hours for this role are Monday - Thursday 8.30 - 5pm, and Friday 8.30 - 3pm.
Duties will include:

• Managing daily and future Engineer schedules in line with contracted customer requirements,
• Being the first point of contact for customer queries,
• Creating and issuing to customers Service Visit reporting,
• Preparing and sending risk assessment and method statements (RAMS) to ensure compliance and access to various sites as required,
• Managing a fleet of leased vans,
• Carrying out compliance checks,
• Coordinating with internal departments to ensure that product is ordered and available in a timely manner to support scheduled and ad hoc service visits,
• Any other ad hoc duties where required.

In this role, you will also have some office supporting duties such as:

• Front desk/reception duties, to include answering incoming phone calls, greeting visitors, sorting the post, travel bookings and arranging of hire cars,
• HR admin support letters, announcements, and office induction of new starters,
• Team Day coordination and training administration,
• Asset management of office equipment and tools,
• Marketing materials,
• Providing admin support to the Senior Leadership Team, such as meeting prep and reporting.

The successful candidate will have excellent MS Office skills, with the ability to multitask, prioritise, and organise their own workload. Experience within coordination or scheduling roles would be advantageous, but not essential as full training will be provided. Experience of using Sage HR would also be beneficial, but not essential.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.